TransMékong is not a travel agent. We only offer services rendered by TransMékong and affiliates in Cần Thơ and in the Mekong delta, and natural extensions to these.
TransMékong is committed to responsible tourism.
We endeavour to share the benefits of tourism with the society of the Mekong delta and our locality.
Our commitments above come first, before our constant search for cost-effective means to provide quality services.
We take part in the preservation of local traditions and environment by:
When on an excursion, we endeavour to keep our groups unintrusive by:
We work very well with the best travel agents, so to ensure seamless services, please be sure to first ask your agent for our services.
We abide by our No Nonsense promise. In a world where communication all too often replaces action, we are not satisfied with only words.
The most efficient way to give us feedback is to let our team know about your impressions. Encouragements and remarks are more vivid and efficient when the team relates directly with them. We expect them to report so we can share the experience. Please see our commitments about communication.
If you would rather otherwise, please simply write to firstname.lastname@example.org, and think of giving us sufficient details and context so we can make our services better in the future.
We respond fastest to requests made complete and explicit in one mail.
If you need to refer to former exchanges, please make it explicit and provide a link or reference.
Longer messages, scattered or implicit requests require more attention and more time and will be dealt with later.
We may disregard messages with an attitude as less than polite.
We refrain from providing any third parties with the information you entrusted us with, except:
We grant you access to all information you entrusted us with, by a simple e-mailed request. Write to us to receive a copy of your file at your registered e-mail address. You will have an opportunity to rectify any erroneous information. email@example.com
We refrain from using the information you entrusted us with with a view to anything else than proper management of our relationship./